Shipping policy

At Miraals Couture, every piece is made on custom order. We do not believe in mass production. Each outfit is carefully handcrafted by our artisans, which is why our standard delivery time is 14–20 working days.

All payments must be made in advance. Your order will only be processed and prepared for shipment once full payment has been received.

Once your order is dispatched, delivery timelines depend on the courier service. Miraals Couture is not responsible for delays caused by the shipping company, customs clearance, or circumstances beyond our control.

In the rare case that a parcel is misplaced by the courier, Miraals Couture will initiate and handle a dispute with the shipping company on your behalf and follow up until the matter is resolved. However, we are not responsible for providing a replacement unless the issue is officially confirmed and resolved by the courier service.

 

For any shipping-related concerns, please contact us at:
📧 miraalscouture@gmail.com
📞 +92 339 0005805